What payment methods can I use to place an order?

- The payment of the order is made online by credit card (Visa, Mastercard, American Express), or via the Paypal system.


Can I pay in installments? ( EU)

-The payment in several times is not put in place on our online store for the moment.


Once my order is placed, in how many days will I be charged?

When you place an order on our website, your payment is blocked for 5 days before being cashed so that the bank checks can be done.

Can I get a quote before placing an order?

-Our online shop now offers the possibility of obtaining a quote, for that you just have to go to the product sheet and select "add to quote".

I encounter a payment error, what can I do?

 - Log in to your Parrot Store account and check the details of your credit card or Paypal account. The issuer may also have refused the payment, we invite you to check with your bank or your Paypal personal account. If the problem is not solved after checking the above points, we invite you to contact our support by going to the following link: then selecting "Parrot shop", "I have questions before buying" and then "Other question".


How to use the coupon I received?

-During the validation of your order, you will find on the page of validation of the basket a section voucher, you just have to insert your voucher and to validate, you will then see the reduction applied on the summary of your order.

Update : 26/02/2019